Ordering Information

Zoodonyms has changed the finish on our great name puzzles. Still the same animals and letters, but with a new paint finish. The edges of the pieces are dark brown or black and very smooth, the backs are clear wood. The fronts are hand painted in vibrant solid tone water based acrylic paint which is made in Canada.

The new finish has given us a larger colour selection that lasts longer, (no fading) and is healthier for us in the workshop. Since we had to completely change over the workshop to accommodate the new process, the old finish puzzles will only be available if it is in stock already.

We have had very positive feed back about the new finish both from new and repeat customers.

If you have any questions regarding our new finish or wish to check availability of the old finish puzzles please send us an email.

We look forward to your order.

PROUDLY CANADIAN
We are a Canadian company and all prices are in Canadian dollars. U.S. pricing is available on our website.

OUR PERSONAL GUARANTEE
All Zoodonyms Handcrafted Name Puzzles are made to the highest standard, using only non-toxic materials. If you are not completely satisfied, call for return instructions within 15 days, and we will promptly replace it or refund the purchase price.

YOUR PRIVACY
The privacy of our customers is important to us. We do not rent, sell or exchange our mailing list or email addresses. This is a secure website, profile, and payment processing site.

SHIPPING & HANDLING

Orders usually take 2 to 3 weeks to receive. In stock items may be quicker.

Orders are sent via Canada Post Expedited parcel with tracking # and expected delivery date. This information can be sent to you IF you provide your email address.

November and December are extremely busy. Please order in early November if you wish to receive your order in time for Christmas.

Shipping charges are based on the ‘Ship to’ address and calculated on the merchandise total. When the item is shipped as a gift, it is a good idea to let the recipient know that a package will be shipped to them.

 

FREE SHIPPING OFFER (Canada only)
Orders over $200.00 receive Free Shipping.
Offer valid for one Canadian destination via Expedited Service.

PAYMENT OPTIONS
We accept Visa, Mastercard on the website, additonally  American Express by phone ordering only. Prices are subject to change without notice.